Q: "What’s the best way to get past difficult gatekeepers to reach the real decision makers?"
A: We believe that gatekeepers are decision makers of sorts, so we help salespeople tactically navigate getting the gatekeepers to work for them; resulting with better access to the customer.
Case Example:
One of our healthcare clients used another sales training company before hiring SalesPEAK. That consultant recommended that the client approach gatekeepers with a message that the customer, "Has to speak with me immediately about an urgent issue."
You can imagine the disdain customers had after finding out that it was a salesperson calling, and not the fire department!
We believe in managing gatekeeper relationships with integrity, using the disclosure methods outlined in our training and included in our book, "Selling to Anyone Over the Phone". Salespeople around the world tell us that these tactics work very successfully.