Salespeak
Gatekeepter Strategies
Q: "What’s the best way to get past difficult gatekeepers to reach the real decision makers?" A: We believe that gatekeepers are decision makers of sorts, so we help salespeople tactically navigate getting the gatekeepers to work for them; resulting with better access to the customer. Case Example: One of our healthcare clients used another sales training company before hiring SalesPEAK. That consultant recommended that the client approach gatekeepers with a message that the customer, "Has to speak with me immediately about an urgent issue." You can imagine the disdain customers had after finding out that it was a salesperson calling, and not the fire department! We believe in managing gatekeeper relationships with integrity, using the disclosure methods outlined in our training and included in our book, "Selling to Anyone Over the Phone". Salespeople around the world tell us that these tactics work very successfully.
Building & Maintaining Relationships
Q: "How do we quickly build relationships and engage customers over the phone?" A: Since Customers aren’t looking for friends but solutions to their business issues, in- person calls are rapidly being replaced by a preference for phone calls. Shorter meetings and increased efficiency are the goals. Using various tactics from our training, salespeople learn how to immediately build rapport over the phone to engage and close. SalesPEAK Example Program Topics: - Using Your Voice to Sell - Winning First Impressions - Avoiding “Freeze” Openings - Transitions to Get Into the Call - Engage & Maintain Relationships to Close (Book order form here for STAOTP, etc.)
Increase Your ROI
A study conducted by a $2.2 billion US company, found that “five days after being contacted, 50% of their customers couldn’t recall whether the contact was face-to-face of by the phone.” For this company, a face-to-face contact cost $460, while a phone call cost $18. – Source: Wayne’s Marketing If your company’s traditional in-person sales calls are proving to be just as costly and inefficient, improving your team’s phone effectiveness can deliver an almost immediate ROI. Let SalesPEAK show you how to create a productive inside sales organization that generates substantial revenues for your business. 678 587-9911. SalesPEAK Example Program Topics: - Improving Inside Sales Teams’ Closing For Bottom-Line Impact - Get Off the Road & On the Phone – How Outside Sales People Can Optimize Their Time for Better Qualified Appointments With Less T&E Source: Wayne’s Marketing